Quay West Suites - Melbourne

26 Southgate Avenue, Southbank, Melbourne, Australia, 3000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay West Suites - Melbourne

 Internet

Wi-Fi in public areas

Wi-Fi in rooms

Wi-Fi Internet

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

Overview

The informal 5-star Quay West Suites offers quick access to Melbourne Museum, Flagstaff Gardens and Grainger Museum. The hotel opened its doors in 1999 and was remodeled in 2009.

A cathedral, a tower and galleries as well as parks are in a short distance from the property. Federation Square, Arts Centre Melbourne and Eureka Skydeck 88 are located just 250 meters from the venue.

There are boutiques, markets and shops within a quick reach of the hotel.

Melbourne Central underground station is within 15 minutes walking distance from the property. Due to its location 20 km from Essendon airport, fast access to the Quay West Suites is provided.

Rooms

Quay West Suites features 114 air-conditioned rooms with a panoramic view of the river and such various amenities as Wi-Fi, a private balcony, individual climate control, a laptop-size safe and a minibar. Some rooms come with a view of the Yarra River. Guests can also use a microwave, a dishwasher and a washing machine available in each room.

Eat & Drink

Every morning starts with a deluxe buffet breakfast. The hotel features a gastronomic restaurant serving contemporary cuisine. The luxury bar serves a selection of tea and coffee.

You can start your day with a continental breakfast, which costs AUD 26 per person per night.  A buffet breakfast is served at the price of AUD 34 per person per night. 

Services

Guests can take advantage of a business center, a photocopier and internet connection along with medical service, 24-hour concierge and 24-hour reception provided on-site.

Relax

On-site facilities for children include babysitting service and cribs. Various activities, including lawn tennis, mountain biking and golf, are available on site.

Internet

High-speed internet access is available in the hotel rooms for additional charge

Hotspot wireless internet access is available in public areas for additional charge

Guest Parking

private parking is possible on site at AUD 30 per day.

Year renovated:   2009.  Number of rooms:   114.

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Facilities

General

  • Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Golf course
  • Fitness center
  • Tennis

Services

  • Paid airport shuttle
  • City shuttle service
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • City view
  • River view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Room toiletries
  • Washing machine
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Microwave
  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of AUD 40 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 4. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Quay West Suites - Melbourne Melbourne location
Show big map »

Hotel Address:

26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

Get directions
City Center
  • Melbourne
    2.2 mi
Airports
Train Stations
  • Flinders Street Station
    1000 ft
  • Parliament Train Station
    3700 ft
Underground stations
  • Melbourne Central Station
    4000 ft
  • Flagstaff Station
    4600 ft
Restaurants
  • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
    200 ft
  • Melba at The Langham Melbourne
    400 ft
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    114

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Quay West Suites Premium Two-Bedroom SuiteQuay West Suites Premium Two-Bedroom SuiteQuay West Suites Premium Two-Bedroom Suite
Premium Two-Bedroom Suite
Bed type: 2 Queen Size beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Premium Three-Bedroom Suite
    Bed type: 3 King Size beds
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Premium One-Bedroom Suite
      Bed type: Queen Size bed or 1 Single bed
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Premier One-Bedroom Suite
        Bed type: Queen Size bed
        Check Prices
        — Less information+ More information
        Room facilities
          Quay West Suites Double RoomQuay West Suites Double RoomQuay West Suites Double Room
          Double Room
          Bed type: Queen Size bed or Double or Twin beds
          Size: 325 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This room has no capacity for extra bedding.

          Room facilities
            Quay West Suites StudioQuay West Suites StudioQuay West Suites Studio
            Studio
            Bed type: Queen Size bed or 2 Single beds
            Size: 325 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Quay West Suites One-Bedroom Suite ApartmentQuay West Suites One-Bedroom Suite ApartmentQuay West Suites One-Bedroom Suite Apartment
              One-Bedroom Suite Apartment
              Size: 560 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              This air-conditioned suite, located between the 4th - 9th floors has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

              Room facilities
                Quay West Suites One-Bedroom SuiteQuay West Suites One-Bedroom SuiteQuay West Suites One-Bedroom Suite
                One-Bedroom Suite
                Bed type: King Size bed or Queen Size bed or 2 Single beds
                Size: 560 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Features a private balcony, a flat-screen TV with cable channels and tea/coffee making facilities.

                Room facilities
                  Quay West Suites One-Bedroom ApartmentQuay West Suites One-Bedroom ApartmentQuay West Suites One-Bedroom Apartment
                  One-Bedroom Apartment
                  Bed type: 1 Single bed
                  Size: 560 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  This air-conditioned suite, located between the 4th - 9th floors has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

                  Room facilities
                    Quay West Suites Superior Two-Bedroom SuiteQuay West Suites Superior Two-Bedroom SuiteQuay West Suites Superior Two-Bedroom Suite
                    Superior Two-Bedroom Suite
                    Bed type: 2 Queen Size beds
                    Size: 325 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Quay West Suites Superior One-Bedroom SuiteQuay West Suites Superior One-Bedroom SuiteQuay West Suites Superior One-Bedroom Suite
                      Superior One-Bedroom Suite
                      Bed type: 1 King Size bed and 1 Sofa bed or Queen Size bed or 2 Single beds
                      Size: 560 sq. feet
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      Located between the 4th - 9th floors. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

                      Room facilities
                        Quay West Suites Deluxe One-Bedroom SuiteQuay West Suites Deluxe One-Bedroom SuiteQuay West Suites Deluxe One-Bedroom Suite
                        Deluxe One-Bedroom Suite
                        Bed type: 1 King Size bed and 1 Sofa bed or Queen Size bed or 2 Single beds
                        Size: 560 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information

                        Features a private balcony, a flat-screen TV with cable channels, and tea/coffee making facilities.

                        Room facilities
                          Quay West Suites Deluxe Two-Bedroom SuiteQuay West Suites Deluxe Two-Bedroom SuiteQuay West Suites Deluxe Two-Bedroom Suite
                          Deluxe Two-Bedroom Suite
                          Bed type: King Size bed or King and 2 Single
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Quay West Suites - Melbourne Melbourne location
                            Show big map »

                            Hotel Address:

                            26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

                            Get directions
                            City Center
                            • Melbourne
                              2.2 mi
                            Airports
                            Train Stations
                            • Flinders Street Station
                              1000 ft
                            • Parliament Train Station
                              3700 ft
                            Underground stations
                            • Melbourne Central Station
                              4000 ft
                            • Flagstaff Station
                              4600 ft
                            Restaurants
                            • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
                              200 ft
                            • Melba at The Langham Melbourne
                              400 ft
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Year renovated:
                              2009
                            • Number of rooms:
                              114

                            Hotel Awards

                            AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Australia

                            Use Badge

                            Quay West Suites Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Tourist attractions

                            • Eureka Tower - 700 ft
                            • St Paul's Cathedral - 1000 ft
                            • Melbourne Aquarium - 1000 ft
                            • Federation Square - 1000 ft
                            • RMIT Gallery - 4000 ft

                            Popular areas

                            Places of interest

                            Train stations

                            • Flinders Street Station - 700 ft
                            • Parliament Train Station - 3300 ft

                            Convention centers

                            • Hamer Hall - 400 ft
                            • Melbourne Exhibition Centre - 3700 ft

                            Sport related

                            • Rod Laver Arena - 3000 ft

                            Monuments and Landmarks

                            • Parliament House - 3700 ft

                            Theaters

                            • Forum Theatre - 1400 ft
                            • Her Majesty's Theatre - 3300 ft
                            • Regent Theatre - 3700 ft
                            • Princess Theatre - 3700 ft

                            Galleries

                            • Melbourne Arts Centre - 1000 ft
                            • State Library of Victoria - 3700 ft

                            Underground stations

                            • Melbourne Central Station - 3700 ft

                            Local Attractions

                            • Flagstaff Gardens - 5100 ft
                              Melbourne, VictoriaAustralia
                            • Melbourne Museum - 1.2 mi
                              11 Nicholson St, Melbourne
                            • Albert Park - 1.6 mi
                              Port Phillip Melbourne, VictoriaAustralia
                            • Royal Exhibition Building - 1.1 mi
                              Carlton Gardens, Melbourne
                            • Grainger Museum - 1.5 mi
                              Royal Parade, Melbourne

                            Near the hotelNear the hotel

                            • Eureka Skydeck 88 - 800 ft
                              7 Riverside Quay, Melbourne
                            • The Australian Ballet - 700 ft
                              The Australian Ballet Centre - Level 5, 2 Kavanagh Street, Melbourne
                            • National Gallery of Victoria - 1200 ft
                              180 St. Kilda Road, Melbourne
                            • Australian Centre for the Moving Image - 1300 ft
                              Flinders Street, Melbourne
                            • Yarra River - 600 ft
                              Southbank Promenade, Melbourne
                            • Federation Square - 900 ft
                              Corner Swanston and Flinders Streets, Melbourne
                            • St. Paul's Cathedral - 1200 ft
                              Cnr Flinders & Swanston Sts, Melbourne

                            Restaurants Nearby

                            • La Camera Restaurant Southgate - 200 ft

                              Address: Shop MR2, Mid-level, Southgate
                              Phone: 0396993600

                              61% likes this, based on 205 reviews
                              Cuisine: Italian, Pizza & Pasta, Grill, Vegetarian
                              Price Range: USD 24 - USD 29

                            • Red Emperor Chinese Restaurant - 200 ft

                              Address: 3 Southgate Avenue
                              Phone: (03) 9699 4170

                              65% likes this, based on 104 reviews

                            • Waterfront seafood bar grill - 200 ft

                              Address: southgate avenue

                              68% likes this, based on 95 reviews
                              Cuisine: Australian

                            • Melba at The Langham Melbourne - 400 ft

                              Address: 1 Southgate Avenue
                              Phone: (61) (3) 8696 8888

                              73% likes this, based on 377 reviews
                              Price Range: USD 18 - USD 101

                            • Egusto - 100 ft

                              Address: Shop GR3B, River Level Southgate Landing Promenade
                              Phone: (03) 9690 9819

                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Year renovated:
                              2009
                            • Number of rooms:
                              114

                            Hotel Awards

                            AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Australia

                            Use Badge

                            Hotels nearby
                            Cities nearby

                            Quay West Suites Reviews

                            Guest reviews are submitted by our customers after their stay at Quay West Suites

                            Average guest rating

                            8.4out of 10
                            Exceptional
                            Based on 47 reviews

                            Rating by category:

                            Rooms
                            9.3
                            Service
                            9.0
                            Location
                            9.0
                            Value
                            9.0

                            Individual guest reviews

                            • Single
                              8.0

                              Quality and cleanliness of rooms and friendly staff

                            • Couple
                              6.2

                              At Quay West Suites there were few things I liked about my experience. I enjoyed the spacious, modern and clean suite most. The gymnasium was also good and the equipment was of a high standard.

                              I very much disliked breakfast at the hotel. It was of a very poor quality and basically unedible as it had been sitting there for a few hours before. I do not recommend it. There was also an argument about whether or not breakfast was included and when shown receipt that it is we were not granted an apology. It was then on our bill when checking out. The view was also disappointing from such a high level. Overall, if you are wanting to treat yourself I do not recommend this hotel.

                            • Older travelers
                              9.2

                              Brilliant rooms - beats a normal hotel by far

                            • Older travelers
                              8.8

                              Excellent location, facilities, amenities and very friendly, helpful staff

                            • Couple
                              10.0

                              The friendly staff. When we checked out the taxi was waiting and we had absolutely no delays the entire weekend. It made the stay very enjoyable.I asked to use a computer to check in online with my flights but again within a matter of minuted the staff had completed for me.

                            • Older travelers
                              10.0

                              Clean, tidy, spacious, quiet and very comfortable room, with very welcoming and obliging staff, great views with a terrific location within comfortable walking distance to all parts of the city !

                              Nothing, we loved everything.

                            • Older travelers
                              9.2

                              Great location with a view of the Yarra River; beautiful pool, spa and fitness center. Very comfortable accommodations!

                              There is construction going on just outside of the hotel, and the early morning noise was not pleasant.

                            • Couple
                              6.6

                              balcony, buffet breakfast

                              view from balcony quite limited

                            • Group of friends
                              8.8

                              Comfortable, well appointed suite suitable for 3 to share. Excellent location for the Arts Centre and South Bank.

                            • Couple
                              4.2

                              The Staff were fantastic

                              The Air Conditioning Filters were dirty, there were stains on the lay over sheet, the mirrors and windows were dirty, the bed was 2 singles pushed together and was uncomfrotable to sleep in if sleeping in the middle, the room location was right next to a buidling site on the 5th floor ( bottom ) and for the money we paid - its not acceptable.

                            • Older travelers
                              7.0

                              proximity to shopping and theatre

                              staff member attitude issue in dining room

                            • Family with children
                              8.8

                              staff were excellent. brilliant location. Looking forward to our Christmas week bookings...

                              unfortunately the bed was very uncomfortable!

                            • Older travelers
                              9.2

                              the comfort, cleanliness, central to the city, great staff.

                              parking out the front was always clogged and was a problem for taxi's.

                            • Couple
                              8.8

                              The greeting on the tv when we first arrived.

                              Not being offered a map of Melbourne on arrival

                            • Family with children
                              9.6

                              Fabulous location and views; spacious rooms and friendly, helpful staff.

                            How to reach hotel

                            hotel Quay West Suites - Melbourne Melbourne location
                            Show big map »

                            Hotel Address:

                            26 Southgate Avenue, Southbank, Melbourne, Australia, 3000

                            Get directions
                            City Center
                            • Melbourne
                              2.2 mi
                            Airports
                            Train Stations
                            • Flinders Street Station
                              1000 ft
                            • Parliament Train Station
                              3700 ft
                            Underground stations
                            • Melbourne Central Station
                              4000 ft
                            • Flagstaff Station
                              4600 ft
                            Restaurants
                            • La Camera Restaurant Southgate (cuisine: Italian, Pizza & Pasta, Grill)
                              200 ft
                            • Melba at The Langham Melbourne
                              400 ft
                            Hotel information
                            • Check-In:
                              from  2 pm
                            • Check-Out:
                              until  11 am
                            • Year renovated:
                              2009
                            • Number of rooms:
                              114

                            Hotel Awards

                            AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Australia

                            Use Badge